In our bid to enhancing our business relationship with our vendors and ensure that their operations are guided professionally with the hihest form of standards, effective February1, 2020, we require all exisiting/intending vendors to register with Ikeja Electric Plc. (more…)
Nigeria’s leading Electricity Distribution Company, Ikeja Electric, has signed a bilateral power purchase agreement with Omole Phase 1 Estate, in an initiative aimed at providing reliable service to customers as provided for by the “Willing Seller, Willing Buyer” policy.
In his remark after the signing ceremony, Head Corporate Communications, Felix Ofulue said the agreement was a win-win for both parties, noting that the Estate stands to benefit more from the agreement, with supply of quality power at an average of over 20 hours daily. “The initiative is driven by our commitment to provide our customers with unrivaled exceptional and qualitative services which is tailored towards the company’s core values”, he added.
He further explained that Ikeja Electric has put in place arrangements for routine preventive maintenance, to ensure availability of agreed hours per day as well as other incentives that gives the customers maximum quality and value for their spend.
A resident of the Estate, Mr. Seun Sonibare, said the deal was “like a dream come true,” describing the deal as a “marriage of convenience” while ecstatically commending the efforts of both parties for working assiduously to achieve the feat.
IE Prestige is an initiative of Ikeja Electric which is aimed at providing reliable power supply to customers at a cost reflective rate. Similar agreement was signed recently with Magodo Residents Association, Shonibare Estate, Ogudu GRA and Ikeja GRA.
…commits to improving service delivery in 2020
Lagos, Nigeria; 28th January 2020: Despite challenges that characterized the power sector in 2019, Ikeja Electric Plc (IE), Nigeria’s leading electricity distribution company, recorded several achievements last year including the reduction in ATC&C losses, introduction of e-billing system and improved sustainable power through its bilateral agreements.
Ikeja Electric’s Chief Operating Officer (COO), Folake Soetan, who disclosed this while giving highlights of the DisCo’s performance also noted that Ikeja Electric took a bold step towards improved sustainable power through the bilateral initiative. (more…)
As part of its efforts to strengthen its network and oost power supply to customers across its coverage area, Ikeja Electric, Nigeria’s largest electricity distribution company, has embarked on several projects aimed at expanding the network and enhancing service delivery to the Company’s customers within Akowonjo and Abule-Egba Business Units’ network.
Head, Corporate Communications, Felix Ofulue disclosed that the Company, as part of its commitment to delivering exceptional service embarked on this project not only to upgrade its network, but more importantly to boost power supply and improve services to customers in the areas where the projects are located. (more…)
In its continued drive for excellent service delivery that reflects the Company’s long-standing commitment to providing practical solutions and enhanced customer experience, Ikeja Electric has upgraded its mobile app to include cutting edge capabilities to make customers’ experience even better.
Head, Corporate Communications, Felix Ofulue explains that the self-service and secure app is built to offer the most captivating user experience with a variety of functionalities for different categories of customers. (more…)
…Boosts Power Supply to Igando
Igando customers are set to experience improved power supply following the official commissioning of the Obadore 11kV Feeder recently at the Igando Injection substation amidst pump and pageantry. The event was witnessed by traditional rulers, community leaders and residents of the community.
According to the Business Manager, Oshodi Business Unit, Engr. Taofik Basanya, the Akesan 11kV Feeder had capacity to supply only 5.0MW out of the load demand of 7.8MW, meaning that it could accommodate about 40 distribution transformers out of 104 at a go, which led to load shedding. He also noted that efforts had been made previously to tackle the situation by constructing the Ayobo Feeder in 2015 but wasn’t sufficient to ease the strain, despite the huge capital invested by company”. (more…)
Leading Electricity Distribution Company, Ikeja Electric Plc, has joined the global community to mark the Customer Service Week, while reassuring customers of improved experience and commitment to providing exceptional service delivery.
In a statement signed by the Managing Director/Chief Executive Officer, Dr. Anthony Youdeowei, the Ikeja Electric brand is driven by an endless desire and resolve to offer customers an extraordinary experience as the company will stop at nothing to ensure that each interaction across all its touch points culminates in something more for the customer. (more…)
Lagos, Nigeria; August 28, 2019: Nigeria’s leading electricity distribution company, Ikeja Electric Plc (IE) has introduced its electronic billing (e-billing) platform, which enables customers to receive electricity bills promptly and conveniently, via channels such as SMS, USSD, email, IE Bill portal and IE mobile Application.
The e-billing initiative is in continuation of Ikeja Electric’s desire to leverage innovation and technology to improve customer experience. It is designed to deliver electronic bills directly to the customer thereby eradicating challenges such as misplaced bills or delayed delivery and other issues which are associated with distribution of physical bills.
Announcing the service, IE explained that soon e-bills will be the dominant mode of bill delivery considering its numerous advantages as well as the company’s mass metering of customers across its network. (more…)
Lagos, Nigeria; August 23, 2019: Residents of Magodo Estate have applauded Ikeja Electric Plc (IE) for providing stable electricity to customers within the Estate following the signing of the Premium Power Agreement.
The Premium Power initiative is a power purchase agreement under the Willing Buyer, Willing Seller initiative issued by the Nigerian Electricity Regulatory Commission (NERC). It entails a commitment to specific service level standards while the customer agrees to pay a tariff that is above the current MYTO tariff.
Speaking on the improved power supply, a resident of the Estate, Mr. Innocent Nwankwo, expressed satisfaction at the level of supply they are currently getting from Ikeja Electric.
He said: “We currently enjoy 24 hours supply and we believe this initiative is giving us value. We have a mixed development in Magodo estate. There are those who operate business and there are residential. We all need adequate supply. And we were able to agree on this. In my opinion, if other communities shows interest I think Ikeja Electric can replicate this initiative.” (more…)
Our attention has been drawn to a negative publication in the media regarding the power supply agreement between and Ikeja Electric (IE) and Magodo Residents Association (MRA). The publication maliciously termed the agreement as a fraud even as neither IE nor members of the MRA were consulted by the media platform to get the right representation of the story.
Ikeja Electric and the Magodo Residents Association recently signed a Power Purchase Agreement under the Willing Buyer, Willing Seller initiative issued by the Nigerian Electricity Regulatory Commission (NERC). We will like to state categorically that due process was followed in accordance with the constitution of the Association, a legal entity registered under the law, in executing this contract. (more…)