Latest News

Ikeja Electric Celebrates Valentine's Day With Kids At National Orthopaedic Hospital, Igbobi |    Ikeja Electric's Quality, Health, Safety & Environment Department Holds Safety Village Meeting |    Ikeja Electric's Statement On Viral Video |    Steps On How To Use The i-Safe App |    Handling Cases Of Stolen Prepaid Meters |    Notice Of Planned Outage |    Ikeja Electric Cautions Public Against Activities Around Power Lines |    Ikeja Electric Expands Network For Improved Service Delivery, Commences E-Pole Tagging |    Ikeja Electric Retains Top 100 Slot |    Ikeja Electric's QHSE Department Unveils 2019 Slogan |    Ikeja Electric Introduces Customer Enlightenment Drama Series |    Abimbola Mutiat: Our Sincere Condolences |    Yuletide: Ikeja Electric Expands Network Maintenance to Ensure Stable Supply |    Ikeja Electric Wins SERAS Innovation Prize for 2018 |    Ikeja Electric Targets Zero Fatality, Launches QHSE Academy To Deepen Safety Culture |    Ikeja Electric Bags Corporate Pacesetter HSE Campaign |    Ikeja Electric Rehabilitates Agege Injection Substation |    Ikeja Electric Bags Award For Commitment To Safety |    Ikeja Electric Partners XT Monitor To Provide Medicare For Lagosians     Ikeja Electric Develops Mobile App For Customer Safety     Metering Continues Across Ikeja Electric Network Areas |    We’re Bridging Metering Gap, Reducing Estimated Billing with Meter Roll-Out |    "We Won't Slow Down On Safety Initiatives" - Ikeja Electric |    Ikeja Electric Supports Cleaner Lagos Project |    Ikeja Electric Donates Food Clothes To Mark 2018 International Charity Day |    Lagos Communities Commend Ikeja Electric On Meter Rollout |    Metering Exercise Continues In Earnest As IE Sues For Patience |    Eid-El-Kabir: Ikeja Electric Promises Improved Power Supply |    Ikeja Electric Expands Strategy To Curb Vandalism |    Darkness Looms as NUEE Lays Siege at Ikeja Electric |    Ikeja Electric Parleys With Local Publishers For Outreach To Communities |    Ikeja Electric Promotes 299 Employees, Employs Over 500 New Staff |    3 Remanded in Prison for Stealing Ikeja Electric cables |    IKEJA ELECTRIC Keeps Promise, Unveils Aggressive Metering Plan |    IE PowerPlay Debuts on Google Playstore |    Ikeja Electric Introduces Crowd Management Technology At Service Centers |    More Accolades For Ikeja Electric's Safety Initiatives |    Ikeja Electric Deploys Technology To Reduce Downtime |    Ikeja Electric Moves Against Illegal Reconnection Cartel In Akute, Nabs Kingpin! |    Ikeja Electric Canvasses Dialogue As Akowonjo Holds Customer Fair |    Ogba Area Command Assures Ikeja Electric Of Support |    Ikeja Electric Customers To Enjoy Improved Turnaround Maintenance Services |    Ikeja Electric Reaffirms Support For Education Sector Development |    Ikeja Electric Recruitment Policy Boosts Enrollment Into Technical Colleges |    Lagos State Education Board Lauds New Approach To Safety Education |    Amikanle, Abule Taylor And Environs Get Lifeline |    Heavy Rain Wrecks Havoc |    Ikeja Electric Analyst, Michael Oladeji Bags ICAN Award |    Ikorodu Business Unit Upgrades Equipment To Boost Service Delivery |    Ikeja Electric Assures Maximum Utilization Of Newly Commissioned 2 X 60MVA Power Transformer At Odogunyan     Alimosho Residents To Enjoy More Supply As TCN Commissions 100MVA 132/33KV Transformer |    Ikeja Electric Takes Kick-Malaria Campaign To Waterside Communities |    Ikeja Electric Records Zero Fatality in Q1-2018 |    Ikeja Electric Partners L.E.A.R.N To Advocate Electrical Safety For Teenagers And Youth |    Nigerian Society Of Engineers (NSE), Endorses Ikeja Electric's Power Play Board Game    Ikeja Electric Moves To Protect Customers |

News

Ikeja Electric Quality Health Safety & Environment Department Holds Safety Village Meeting

In what can only be described as an uncommon commitment to the tenets of Organizational Safety and in line with IE’s core values Ikeja Electric has organized and held its first “Technical Safety Village Meeting”. The event, which held Saturday, 2nd February, 2019 witnessed an impressive turnout of about 1,200 Technical staff who defied the heavy early morning downpour and the traffic bottlenecks from the Lagos Marathon to attend the meeting.

The program, which was convened to set everyone on the path of the company’s “Mission Zero- Take Ownership” campaign for the year stressed on IE’s zero tolerance for breaches relating to Health and Safety Policies and Procedure all in a bid to achieving Zero Accidents to staff and third-parties. (more…)

Ikeja Electric’s Statement On Viral Video

Recently, a video, which has since gone viral, depicting some residents assaulting one of our employees came to light. The video once again reflects the deeply worrying action of some members of the public. While generally, IE strives to maintain cordial relationship with its customers, we nonetheless from time to time witness such wanton attacks from customers who care nothing for decorum, civility or proper processes. We do not believe that any concern or complaint a customer may have should warrant such unprovoked attack on our staff and we wish to reiterate that as a responsible organization, we are duty bound to protect our staff. (more…)

Steps On How To Use The i-Safe App

  • Download “I SAFE APP” from Google Play Store.
  • Open the app and click on “Continue.
  • Register with the required details (i.e. Name, Phone Number and email Address)
  • Click on the sign at the bottom right corner.

 For first time users:

  •  Allow I-Safe to access device location.
  •  Allow I-safe to access photos, media and files on your device.
  •  Click on the camera icon at the bottom right corner to take snapshots of identified hazards

You can upload 2 pictures only.

  • Give a short description of the hazard including the location (e.g.: Bad wooden pole at 5, Tolani Street off Taofeek Road, Ikeja)
  • THEN SEND.

Other ways of reporting hazards are:

  • Send an email to HSE@Ikejaelectric.com
  • Via social media platform (Twitter, Instagram- ikejaelectric. Facebook- ikejaelectricplc)
  • Send a mail to Customercare@ikejaelectric.com or call 01-7000250, 07000225543, 01-4483900.
  • Walk into any of our nearby offices.

Handling Cases Of Stolen Prepaid Meters

Q: How does IE handle cases of stolen prepaid meter?

A: First, the customer is required to make a formal report after which Ikeja Electric sends its officials to investigate by visiting the location to validate the customer’s claim.

  • If the claim is valid and there’s a meter available for replacement, the meter will be replaced, however the customer bears the cost of replacement as enshrined in the NERC regulations guiding the loss/damage to a prepaid meter.

 

  • Replacement of such meter (if available) takes a minimum of two weeks from the date of investigative report by the IE official.

 

  • The Customer will be placed on estimation for the period before replacement.

(more…)

Ikeja Electric Cautions Public Against Activities Around Power Lines

…Restates Commitment To Safety of Lives and Property

Lagos, Nigeria, January 17, 2019: In a renewed commitment to its high safety standards, Nigeria’s leading electricity distribution company, Ikeja Electric Plc (IE), has cautioned the public under its network against building structures and engaging in social and economic activities under power lines.

The company said the specific clearance/distance which the public must maintain away from a 33/11KV lines is 5.5 meters (20ft) on both sides, while for 132KV lines the distance must be 15 meters (50ft) on both sides and 330KV lines must have a clearance of 25meters (60ft) on both sides. (more…)

Ikeja Electric Expands Network For Improved Service Delivery, Commences E-Pole Tagging Project

A convenient method aimed at improving efficiency in the distribution of electricity and services to IE’s esteemed customers has been unveiled by the Technical Services Department.

The project named E-Pole (Electric Pole) tagging, will enable IE track work and maintenance on 11KV and 33KV high tension poles electronically with QR code stickers. (more…)

Ikeja Electric Retains Top 100 Slot

…as Jobberman releases “Best 100 Companies To Work For in 2018”

 In what seems to be an affirmation of IE’s overall brand improvement, Nigeria’s leading disco has retained its top 100 spot in the recently released Best 100 Companies to Work For in 2018 List.

The annual ranking, published by ace recruitment agency Jobberman, is compiled based on “job satisfaction, employee happiness, career growth prospects, work-life balance and other relevant metrics as voted for by employees and career professionals”. (more…)

Ikeja Electric’s QHSE Department Unveils 2019 Slogan

Buoyed by its commitment to ensure safety and wellbeing of both employees, customers and the general public alike, the QHSE Department of Ikeja Electric led by Engr Jamiu Badmos has unveiled its Mission Slogan for 2019. The slogan, “Mission Zero-Take Ownership”, was recently unveiled as a rallying cry for all stakeholders to take responsibility in ensuring that the network recording zero fatality in 2019.

Speaking on this, Engr Jamiu Badmos said there would be zero tolerance for acts of carelessness, especially with regard to technical field teams who he urged to maintain 100% compliance with regulations, from PPE kit to operational guidelines in the field. He noted that each employee’s life is a treasure trove of value which should not be wasted due to careless actions. (more…)

Ikeja Electric Introduces Customer Enlightenment Drama Series

Unveils “The Misadventures of Papa Ese”

As part of its efforts to effectively educate and enlighten customers on top burner issues relating to its business, Ikeja Electric has introduced dramatized messaging, unveiling a new drama series known as “The Misadventures of Papa Ese”.

The series which will broadcast on IE’s social media channels will speak to issues relating to staff assault, collection of receipt after payment, vacant apartment and other related matters. (more…)

Abimbola Mutiat : Our Sincere Condolences

The news of the recent death of the customer following an electrocution incident a few weeks ago was received with deep sadness, especially as we had hoped that medical efforts to aid her recovery would yield positive results.

We pray that God will give the family the fortitude to bear the loss of their dearly departed.

As an organisation that operates within a high-risk sector, Ikeja Electric is aware that safety is key to its operation, leading to the constant introduction of measures that will eliminate hazards and fatalities within our Network. (more…)

error: Content is protected !!