Frequently Asked Questions

All FAQs

Please check the meter serial number on the face plate of the meter or a previous vending/purchase receipt. You can continue to vend with this number. Replacing your STS card is no longer necessary.

Prepaid Meters are not moveable, we advise you negotiate with your landlord.

Please visit the Business Unit closest to you with a copy of the meter installation documents and your postpaid bill.

This could be due to low voltage. Please wait until the voltage is normal.

The new rates for all classes of customers are shown below;

Classification

Sub – Class

Energy Charge (Naira/Kwh)

 Residential

Customers who use their premises exclusively for residential purposes

  R1

  4

  R2SP

  21.30

  R2TP

  21.80

  R3

  36.49

  R4

  36.92

  Commercial

Customers who use their premises for any other purpose other than residential

  C1SP

  27.2

  C1TP

  28.47

  C2

  37.74

  C3

  38.14

  Industrial

Customers who use their premises for manufacturing goods

  D1

  28.68

  D2

  38.38

  D3

  38.85

  Special

(A1, A2, A3_- Customers such as agricultural and agro-allied industries, water board, religious houses, government and technical hospitals, government research institutes and educational establishments.

  A1

  26.82

  A2

  30.2

  A3

  30.36

  Street Light

  S1

  19.42

 

For More Information

To learn more about Ikeja Electric’s New Tariff, please call 01-448-3900, 01-7000-250, 0700-0-2255-43 or emailcustomercare@ikejaelectric.com or visit us online at www.ikejaelectric.com.

Please contact Ikeja Electric call center or send an email to customercare@ikejaelectric.com by providing your account details and address; our technical team in charge of your area will be informed about it and will be rectified shortly.

Please contact Ikeja Electric call center or send an email to customercare@ikejaelectric.com by providing your account details and address; our technical team in charge of your area will be informed about it and will be rectified shortly.