Latest News

Ikeja Electric Rewards Customers, Extends "Big Spin" 5th Anniversary Loyalty Program |    Ikeja Electric Bags Award For Commitment To Safety |    Ikeja Electric Unveils Ultra-Modern Undertaking Office In Ikeja |    Ikeja Electric Partners XT Monitor To Provide Medicare For Lagosians     Ikeja Electric Develops Mobile App For Customer Safety     Metering Continues Across Ikeja Electric Network Areas |    We’re Bridging Metering Gap, Reducing Estimated Billing with Meter Roll-Out |    "We Won't Slow Down On Safety Initiatives" - Ikeja Electric |    Ikeja Electric Supports Cleaner Lagos Project |    Ikeja Electric Donates Food Clothes To Mark 2018 International Charity Day |    Lagos Communities Commend Ikeja Electric On Meter Rollout |    Metering Exercise Continues In Earnest As IE Sues For Patience |    Eid-El-Kabir: Ikeja Electric Promises Improved Power Supply |    Ikeja Electric Expands Strategy To Curb Vandalism |    Darkness Looms as NUEE Lays Siege at Ikeja Electric |    Ikeja Electric Parleys With Local Publishers For Outreach To Communities |    Ikeja Electric Promotes 299 Employees, Employs Over 500 New Staff |    3 Remanded in Prison for Stealing Ikeja Electric cables |    IKEJA ELECTRIC Keeps Promise, Unveils Aggressive Metering Plan |    IE PowerPlay Debuts on Google Playstore |    Ikeja Electric Introduces Crowd Management Technology At Service Centers |    More Accolades For Ikeja Electric's Safety Initiatives |    Ikeja Electric Deploys Technology To Reduce Downtime |    Ikeja Electric Moves Against Illegal Reconnection Cartel In Akute, Nabs Kingpin! |    Ikeja Electric Canvasses Dialogue As Akowonjo Holds Customer Fair |    Ogba Area Command Assures Ikeja Electric Of Support |    Ikeja Electric Customers To Enjoy Improved Turnaround Maintenance Services |    Ikeja Electric Reaffirms Support For Education Sector Development |    Ikeja Electric Recruitment Policy Boosts Enrollment Into Technical Colleges |    Lagos State Education Board Lauds New Approach To Safety Education |    Amikanle, Abule Taylor And Environs Get Lifeline |    Heavy Rain Wrecks Havoc |    Ikeja Electric Analyst, Michael Oladeji Bags ICAN Award |    Ikorodu Business Unit Upgrades Equipment To Boost Service Delivery |    Ikeja Electric Assures Maximum Utilization Of Newly Commissioned 2 X 60MVA Power Transformer At Odogunyan     Alimosho Residents To Enjoy More Supply As TCN Commissions 100MVA 132/33KV Transformer |    Ikeja Electric Takes Kick-Malaria Campaign To Waterside Communities |    Ikeja Electric Records Zero Fatality in Q1-2018 |    Ikeja Electric Partners L.E.A.R.N To Advocate Electrical Safety For Teenagers And Youth |    Nigerian Society Of Engineers (NSE), Endorses Ikeja Electric's Power Play Board Game    Ikeja Electric Moves To Protect Customers |    Ikeja Electric Presents Power Play Board Game To Unilag     Lagos State Safety Commission Endorses Ikeja Electric's POWER PLAY Board Game |    Ikeja Electric Commissions Additional Feeders In Igbogbo, Ikorodu |    Community Lauds Ikeja Electric Over Youth Empowerment |    "NOW I TRULY BELIEVE" Energy4Life Winner Exclaims As Bonus Hits Account |    Ikeja Business Unit Launches Customer Fair |    Cost Reflective Tariff, Our Challenge |    Ikeja Electric Partners CDCs And CDAs To Empower New Payment Agents |

IE Unveils Ultra-Modern Undertaking Office In Ikeja

IE Unveils Ultra-Modern Undertaking Office In Ikeja

…Plans To Provide 24 hours Supply To GRA Residents

With a focus to progressively improve operations and deliver customer-centric services, Nigeria’s leading Electricity Distribution Company, Ikeja Electric Plc (IE), has unveiled an ultra-modern PTC Undertaking office in GRA, Ikeja to provide customers with improved access to quality service.

 The newly unveiled office is an upgraded facility designed to deliver positive experience to customers. It offers prompt attendance to clients’ queries with a highly effective Point-of-Sales self-service, fully automated Electronic Queue Management System (EQMS) and well-trained Energy Sales Representative.

Chief Executive Officer, Ikeja Electric, Dr. Anthony Youdeowei, while speaking at the commissioning recalled that the company in 2016 had promised to explore ways to improve supply, service and infrastructure for customers in Ikeja GRA.

He said: “The promise of providing dedicated and premium power to GRA is already materializing. Customers in this vicinity will no doubt feel the positive impact of this state-of-the art office which has come to complement our efforts to boost power supply in Ikeja GRA. As I speak with you, the quality of supply and service has improved tremendously as envisaged. Looking into the nearest future, we are working towards ensuring a 24 hour supply for residents of Ikeja GRA.”

He revealed that a dedicated team was created for prompt fault clearing and maintenance of Distribution Transformers, thereby reducing downtime and achieving optimization of installations. This according to him has also helped the company to sustain the efficiency required to boost service delivery in this community.

According to him, Ikeja Electric has achieved 95 percent metering deployment on the distribution transformers. He said the company had increased the momentum in meter deployment across IE’s network. Mr. Youdeowei expressed optimism that the exercise will further bridge the metering gap and evidently reduce the incidence of estimated billing.

“Let me also use this medium to debunk some of the misinformation in the public space that we sell meters for N100,000. Please note that meters from Ikeja Electric are free and you do not have to pay for them. Based on business considerations, our strategy to metering is based on feeders and once it is the turn of your feeder, all customers on that feeder will be metered at no cost. I solicit the assistance of our friends from the media to help us cascade this news to the public and provide the clarity,” he clarified.

The commissioning was attended by Group Managing Director, Sahara Power Group, Mr. Kola Adesina, representatives of the Nigerian Electricity Regulatory Commission (NERC), Ikeja GRA Residents Association as well as captains of Industries & Heads of Parastatals.

Some ongoing projects and plans aimed at scaling up supply across our network were also enumerated, these include the Mushin 1x15MVA Injection Substation and the New Oworo 15 MVA Injection Sub-Station billed for commissioning by the end of October 2018.

It plans to replace 2 obsolete high voltage switchgears at Agege Injection Substation in the 1st week of November 2018 while it had flagged off the construction work on Transformer Repair Workshop for immediate repairs of failed distribution transformer and also set up a Preventive Maintenance Team to prevent failure of equipment and guarantee stable power supply.

According to IE, its series of projects and upgrading of facilities will translate to improved services across our six (6) business Units – Oshodi, Somolu, Abule-Egba, Ikorodu, Ikeja and Akowonjo. “This is in line with our commitment toward enriching lives by means of our quality service that guarantees customer’s satisfaction. We will not stop aiming for the best, so are poised to extend this upgrading to other facilities in our Undertakings,” the company noted.

Share this post


No news available.
error: Content is protected !!