Latest News

Ikeja Electric Customers To Enjoy Improved Turnaround Maintenance Services |    Ikeja Electric Reaffirms Support For Education Sector Development |    Ikeja Electric Recruitment Policy Boosts Enrollment Into Technical Colleges |    Lagos State Education Board Lauds New Approach To Safety Education |    Amikanle, Abule Taylor And Environs Get Lifeline |    Heavy Rain Wrecks Havoc |    Ikeja Electric Analyst, Michael Oladeji Bags ICAN Award |    Ikorodu Business Unit Upgrades Equipment To Boost Service Delivery |    Ikeja Electric Assures Maximum Utilization Of Newly Commissioned 2 X 60MVA Power Transformer At Odogunyan     Alimosho Residents To Enjoy More Supply As TCN Commissions 100MVA 132/33KV Transformer |    Ikeja Electric Takes Kick-Malaria Campaign To Waterside Communities |    Ikeja Electric Records Zero Fatality in Q1-2018 |    Ikeja Electric Partners L.E.A.R.N To Advocate Electrical Safety For Teenagers And Youth |    Nigerian Society Of Engineers (NSE), Endorses Ikeja Electric's Power Play Board Game    Ikeja Electric Moves To Protect Customers |    Ikeja Electric Presents Power Play Board Game To Unilag     Lagos State Safety Commission Endorses Ikeja Electric's POWER PLAY Board Game |    Ikeja Electric Commissions Additional Feeders In Igbogbo, Ikorodu |    Community Lauds Ikeja Electric Over Youth Empowerment |    "NOW I TRULY BELIEVE" Energy4Life Winner Exclaims As Bonus Hits Account |    Ikeja Business Unit Launches Customer Fair |    Cost Reflective Tariff, Our Challenge |    Ikeja Electric Partners CDCs And CDAs To Empower New Payment Agents |    Ikeja Electric Reinforces Commitment To Safety With Launch Of Power Play |    Invitation For Pre-Qualification For Manufacturers, Suppliers And Contractors |    Youth Empowerment: Ikeja Electric Trains Youth On Entrepreneurship |    Electricity Usage Monitoring, Disconnection and Reconnection: Request for Proposal (RFP) |    Ikeja Electric Flags Off Youth Empowerment Project |    Ikeja Electric Commissions New Transformers |    Man Docked For Stealing N735,000 Belonging To Ikeja Electric |    Three remanded in Prison for tampering with Ikeja Electric’s installations    Ikeja Electric Bags International Certification For ISO 9001 And OHSAS 18001     Ikeja Electric Organizes Safety Engagement Program For Licensed Electrical Contractors Association Of Nigeria (LECAN) |    Ikeja Electric To Commence Complete Rehabilitation Of Maryland Injection Substation |    Ikeja Electric Unveils Anniversary Rewards For Loyal Customers |    Ikeja Electric Commences Customer Data Capture Exercise |    Speech Delivered At Official MoU Signing Ceremony Between Ikeja Electric And Mojec International Ltd |    Crowd Throngs Ikeja Electric's Medical Outreach |    Planned TCN Upgrade Of Ejigbo And Alimosho Power Transformers |    Ikeja Electric, XT Monitor Organises Medical Outreach For Lagos Communities

Ikeja Electric Commences Customer Data Capture Exercise

Ikeja Electric Commences Customer Data Capture Exercise

…Customers to get real-time alerts on completion of exercise.

Lagos Nigeria; October 26, 2017: Ikeja Electric Plc , Nigeria’s largest electricity distribution company, has commenced a data capture exercise of customers across its network.

The exercise, which entails capturing the phone numbers, contact details and e-mails of customers within her network seeks to ensure that customers begin to receive records/data of their energy consumption and monthly bills on a real-time basis, via e-mail/sms immediately the data is processed and generated.

On completion of the exercise customers will also be able to receive sms alerts for any payments made against their accounts and information concerning outages, maintenance and network upgrade on real-time basis.

Speaking on the exercise, Head, Corporate Communications, Felix Ofulue, said that the exercise was put in place to enable customers better manage energy costs and bill payments, thereby improving overall efficiency of the billing process on both sides.

Ofulue urged customers to visit Ikeja Electric’s website (www.ikejaelectric.com) to register their e-mail and GSM numbers. Speaking further, he encouraged customers to cooperate with its payment agents who are also part of the data capturing team, saying that, “Customers who make payments via Pawakad or Baxibox payment channels, will also be required to register before any transaction can take place.

He further advised that customers should ensure that the details captured in the exercise are that of the payer and not a third party who has been sent to make the payment so that all related information can get to the intended recipient.

The exercise, designed to allow customers receive information quickly and empower decision making, will however not stop the distribution of paper bills which is a NERC requirement.

Share this post