Prepaid and Postpaid customers within Ikeja Electricity Distribution Company Plc (Ikeja Electric) network can now make bill payments or buy tokens via vouchers, Point-of-Sale terminals, bank branches and online banking portals as well as on Ikeja Electric’s website following an upgrade in the company’s systems to enhance ….
The upgrade has facilitated the alignment of payment options within Ikeja Electric, a development that invalidates previous payment options.
According to Abiodun Ajifowobaje, Managing Director, Ikeja Electricity Distribution Plc, the new payment platforms which are being powered in collaboration with First City Monument Bank Plc (FCMB), United Bank for Africa (UBA) and Nigeria Inter-Bank Settlement System Plc (NIBSS) ensures that post-paid customer accounts are credited promptly, avoiding unplanned service interruptions while prepaid customer are provided more convenient vending channels.
Ajifowobaje said: “The upgrade is a result of a comprehensive study of our network which was geared towards ensuring that customers have seamless payment options. The new regime has eradicated any likelihood of wrong entries or delayed confirmation of payments by customers. As long as the customers pay with our Ikeja Electric vouchers, at approved POS terminals agents, via NIBSS eBillsPay at bank branches or online banking channels, the transaction is effected in almost real time,” he said.
Breakdown of the payment options for prepaid and postpaid customers include:
POS MACHINE
POS payment option is widely available for all customers at all Ikeja Electric business locations BU, Undertakings, Service Centres, Agents locations Shops with Ikeja Electric signage on display
For Post Paid
- Tender your bill with your account number at any of our POS locations
- Pay the required amount
- Obtain receipt as proof of payment
- Keep your receipt safe and display a copy for Ikeja Electric monitoring officers
For Pre-paid (STS)
- To purchase a token, visit at any of our locations with your meter number
- Pay for the amount of energy required and
- Obtain receipt with details of your energy token generated and input token into your meter
For Pre-paid (Smart card)
- Visit any of our locations with your smart card
- Pay for the amount of energy required which will be loaded onto your smart card.
- Obtain your receipt and then insert your smart card into your meter.
RECHARGE CARDS (VOUCHERS)
- Purchase an Ikeja Electric voucher/Reacharge card at any of our numerous agents
- Scratch off the silver panel to reveal pin
- Send SMS in the format below to 20052
For Post Paid Customers
Type in RC, followed by your Account number and Recharge PIN
(RC Account_Number RechargePIN),
Example: RC xxxxxxxxxxxxxxx 12345678
- You should receive a text on your phone with a success confirmation
For Pre-Paid Customer (STS Only)
Type in RC, followed by your Meter number and Recharge PIN
(RC Meter_number RechargePIN)
Example: RC xxxxxxxxxxxx 12345678
- You should receive a unique token that will be entered into your meter (This is applicable to only STS METERS)
INTERNET BANKING
- Log on to your bank’s internet banking platform
- Select NIBSS e-Bills (or eBillsPay or eBills payment) in the bill payment section
- Select Power – Ikeja Electric
- Enter requested details
- Confirm customer details returned
- Make Payment
- Payment confirmation;
Post-Paid – You will receive a payment confirmation message and print/email receipt
Pre-paid (STS Meters Only) – You will receive a payment confirmation message and print/email reciept. Receipt will include an energy token
NAMES OF BANKS
DIAMOND BANK, FCMB, FIDELITY, ENTERPRISE BANK, GUARANTY TRUST BANK, KEYSTONE BANK,MAINSTREET BANK, SKYE BANK, UNITY BANK, UNION BANK, WEMA BANK, ZENITH BANK
BANK BRANCHES IN LAGOS
- Visit any branch of the banks listed below and request to pay your Ikeja Electric Bills via the NIBBS eBillsPay platform
- Prepaid customers will be required to provide their Meter numbers while the post-paid customers will be required to provide their Ikeja Electric account number
- Post-paid – You will obtain a copy of your receipt upon payment
- Pre-paid (this is applicable to only STS Meters) – You will obtain a copy of your receipt upon payment which includes an energy token
NAMES OF BANKS
ECO BANK NIGERIA PLC, STANBIC IBTC BANK PLC, FCMB, FIDELITY, ENTERPRISE BANK, GUARANTY TRUST BANK, HERITAGE BANK, JAIZ BANK, KEYSTONE BANK, STANDARD CHARTERED BANK PLC, STERLING BANK, UBA, UNITY BANK, UNION BANK, WEMA BANK, ZENITH BANK
