Latest News

Ikeja Electric Unveils Safety Agenda For 2017 |    Aboru Undertaking Has A New Address |    “ALWAYS COLLECT RECEIPTS” Ikeja Electric Urges Customers |    Our Ilupeju Undertaking Has A New Address |    Planned Outage at Ikeja West/Oworo Transmission Stations |    “Always Enquire About Outstanding Bills” - IE Advices New Tenants |    Planned Outage In Ikorodu Transmission Station |    Ikeja Electric Launches "Journey to Sustainability" Report |    Planned Outage on Ikeja West/Alimosho 132KV Lines |    Ikeja Electric Decries Violence Against Staff |    Ikeja Electric/Egbin Power Host Monthly Power Sector & Stakeholders Meeting |    Ikeja Electric Injects DT's to Ikorodu Area |    Ikeja Electric Urges Greater Care Around Electrical Assets |    Ikeja Electric Cautions Against Bribes |    Ikeja Electric Introduces "Do-It-Yourself" Payment Platform |    Ikeja Electric has introduced a New Bill Format |    Step-by-Step Guide For Payments On Wema Bank Mobile and Online Platforms |    Ikeja Electric Releases Guidelines On How to Become Payment Agent |    NUEE Executive visits Ikeja Electric Management |    IE Partners Promotes Better Oral Hygiene in Lagos Schools |    Electricity Usage Monitoring, Disconnection and Reconnection Request for Proposal (RFP) |    Ikeja Electric Raises Alarm Over Erosion Threat To Power Tower |    Ikeja Electric Urges Customers To Settle Bills Commences Mass Disconnection of Debtors |    Ikeja Electric Introduces Live Chat For Instant Response To Customer Complaints |    Ikeja Electric Launches Network Monitoring To Enhance Safety |

Author - ikj

Ikeja Electric Unveils Safety Agenda For 2017

Becoming a world class company that ensures both the safety of customers and staff alike is no easy feat but this is exactly what Ikeja Electric Plc, Nigeria’s largest electricity distribution network, has set out to do. Operating in an industry where keeping the highest safety standards could mean the difference between life and death, the onus lies on Ikeja Electric not only to adopt globally accepted safety practices but also to put measures in place to tackle the unique challenges that are indigenous to the Nigerian system.

Being an operator within a high risk sector and bearing in mind the inestimable value of human life, Ikeja Electric’s Health and Safety Department has set out its Safety Direction for the year. Themed, “Beyond Zero”, and in line with her Management’s Corporate Agenda, the company sets out to enhance safety consciousness among staff, call attention to current safety practices and entrench international safety standards in all her processes, thus ensuring the safety of life and property. Instituting a safety index, IE deliberately tracks safety incidents, accidents and hazards within her network and beyond to ensure that no life is lost.

IE’s safety mission for 2017 is to ensure that all staff accept responsibility for their personal safety and help others around do the same while promoting safety as a team effort. The vision remains “zero accidents and casualties” within her network.

To drive the theme, IE’s HSE department has flagged off a safety awareness campaign to ensure that all IE staff are conversant with safe operational practices as they go about their duties. Statutory In-house Safety Trainings, Contractor Safety Engagements, Technical Safety Leadership Interactive Fora, Public Safety Sensitization Programmes, etc have been scheduled in the first quarter of the year to ensure that safe practices becomes an entrenched culture in the business.

Speaking at the flag off, the Head Corporate Communications, Felix Ofulue said, “Our efforts simply reflect the value Management places on life. Everyone’s life counts, irrespective of grade, gender, ethnicity or religion and we are committed to ensuring that both staff and customers are protected daily”.

“Our robust performance assessment, carried out on a monthly basis, ensures that we stay the path and where there are any deviations, we correct immediately. This is why across the network we have safety champions and ambassadors who keep watch over compliance to our safety policy” he concluded.

Aboru Undertaking Has A New Address

This is to inform customers that our Aboru Undertaking has moved from 51/53 Aje Street Oke-Odo. We are now located at  No. 5 William Okoro Street, Peace Estate, Ago Forty, Alimosho.

Planned Outage at Ikeja West/Oworo Transmission Stations

There will be a planned outage at the Ikeja West Transmission Station which will affect the Oworo 132KV Lines 1 & 2. The outage will commence on 6th Feb and end on 21st Feb, 2017. This is to enable technicians carry out some protective maintenance work. During this time, Oworo 132KV Line will be diverted to Akangba Transmission Station. However this will result in unavoidable load shedding at Oworo Transmission Station. Some of the affected areas are Gbagada, Anthony, Ogudu, Ladi Lak, Pedro, Oworo, Ifako and environs. We apologize for all inconveniences and ask our customers to kindly bear with us.

 

 

“Always Enquire About Outstanding Bills”-IE Advices New Tenants

Following the high spate of customers “inheriting” accumulated electricity bills when they rent/lease apartments and offices spaces, Ikeja Electric has advised its customers to make all necessary enquiries before signing tenancy agreements with landlords or caretakers, for any apartment, building or facility.

The statement was released following increasing concern over cases where customers have unknowingly moved into apartments or office spaces where the previous tenant had not been paying electricity bills, leaving them stranded when IE exercised her right to disconnect defaulters.  It is therefore in the best interest of would be tenants to ensure that electricity bills and related issues are discussed and resolved BEFORE making payments and moving in.

Ikeja Electric reserves the right to disconnect premises with long outstanding payments.

Planned Outage in Ikorodu Transmission Station

There will be a planned outage at the Ikorodu Transmission Station to enable the installation of an additional 60MVA,132/33KV Transformer. This outage will commence on 2nd February 2017 and end on 16th February 2017. The planned outage will affect three 33kv feeders namely; Spintex, Ijede and T2 15MVA, 33/11kv. While four 11kv feeders will be affected at Sabo Injection Substation i.e Lasunwon, Ladega, Eyita and Igbogbo feeders.  Customers on the affected feeders will be back-fed from alternative feeders during the period and this will result in load shedding. Kindly bear with us.

Ikeja Electric Launches “Journey to Sustainability” Report

PRESS STATEMENT

Lagos Nigeria; January 23, 2017: Ikeja Electric PLC, Nigeria’s largest electricity distribution company has unveiled its maiden sustainability report titled “Building A Customer-Centric Business-Our Journey to Sustainability”.

The document, which was unveiled recently in line with global best practices, outlines important milestones in the journey of the company from November 1, 2013 when Ikeja Electricity Distribution Company (IKEDC) Plc was officially handed over to New Electricity Distribution Company (NEDC), the preferred bidders, by the Bureau of Public Enterprises (BPE) as part of the Federal Government’s power sector privatization program.

Speaking on the report, Ag. CEO of Ikeja Electric, Mr. Anthony Youdeowei said it highlights the progress the company has made post-privatization as well as its plans to ensure sustainable growth for the benefit of IE’s customers and stakeholders.

“In spite of the challenging operating and economic environment IE operates within, we have steadily progressed in our vision of ‘Bringing energy to life’ through strategic human, material, technology and financial investments thereby improving our efficiency and effectiveness in the distribution of power to our customers”.

Developed using the Global Reporting Initiative (GRI) framework, the report provides the performance metrics for measuring the company’s financial and non-financial progress within the period under review. The report employs the GRI G4 “In Accordance” Option of the Sustainability Reporting Guidelines and the supplement dedicated to the Electric Utilities sector issued in 2013.

Youdeowei noted that though the document covers the period January to December 2015, it makes some historical reference to milestones from acquisition and also highlights initiatives that have shaped the successive years of the document.

“The report is an honest assessment of our operations, especially in the aspect of transforming the organization to a customer-centric business. At takeover, there were numerous service delivery gaps that had to be closed. In addition to other initiatives, we invested in a robust Customer Relationship Management (CRM) tool that enabled the company acquire customer data, capture customer complaints and monitor customer engagement progress, from initiation to resolution.”

The overall focus of the sustainability report captures Ikeja Electric’s profile, Business and Governance Management focus, Social Relations Management, Technology deployments within the business, Commercial and Operational Efficiencies, Customer Service Initiatives, Health, Safety and Human Capital profile as well as Community Engagement activities, among others.

The intended audience for the report include IE’s shareholders, customers, employees, suppliers and other third party business partners, government and regulatory organizations, local and foreign institutional investors, international agencies and the general public. These stakeholders are directly and indirectly impacted by the activities of the organization.

The report will be disseminated through hard copy and online versions which will be hosted on Ikeja Electric’s website (www.ikejaelectric.com) and Sahara Group’s website (www.sahara-group.com) among other online portals.

Kindly click the link below for direct access to the report

http://www.ikejaelectric.com/wp-content/uploads/ie-sustainability-report.pdf

Planned Outage on Ikeja West/Alimosho 132KV Lines

Ikeja Electric announces the planned outage on Ikeja West/Alimosho 132KV Lines to enable TCN’s technical team carryout  annual maintenance work. The outage will occur from Jan 24th to Feb 6th, 2017 at 9:00 AM – 5:00 PM daily. The affected areas are Oba Akran and environs, Sheraton, Dunlop, Dangote Industry at Oba Akran, Sankyo, Adeniyi Jones, Oke-Ira, Ifako, Ogba, Old Iju ROad, Abeoukta Express Rd, Agbado, Meiran, Jankara, Beckley, Ijaiye, Sankyo, areas under our PTC Undertaking, etc. This will result in a lot of load shedding. We regret all inconveniences and ask that you kindly bear with us.

IKEJA ELECTRIC DECRIES VIOLENCE AGAINST STAFF

…Warns that culprits will face the law

Lagos Nigeria; January 23, 2016:  Ikeja Electric, Nigeria’s largest power distribution company has decried the increasing spate of violent attacks against its staff.

Citing the recent incident, which occurred at Akowonjo, Lagos, where an aggrieved woman allegedly assaulted and stabbed a staff of Ikeja Electric, who was discharging his official duties, the company’s Head of Corporate Communications, Felix Ofulue, expressed shock at the level of violence and antipathy targeted at staff of electricity companies.

“It is quite disheartening that a customer will resort to such levels of violence under any circumstance, to express her grievance without even considering the enormity of the action which could have easily resulted in murder if the staff had died.  Should our staff be killed by customers under any circumstance? I don’t think so”, he said.

Ofulue noted that even though the sector was still experiencing work in progress, a lot of improvements have been put in place by the Disco to ensure the customers experience efficient customer service delivery.

“A lot of initiatives are currently being put in place to ensure improvements in our service and they are already yielding results. All we ask is for customers to be patient and not take laws into their hands by destroying assets and attacking staff.”

While commending the Nigeria Security and Civil Defense Corps, Lagos Command for their timely intervention, Ofulue warned that attacks on the company staff or properties will not be condoned and the culprits will be made to face the full wrath of the law.

He called on communities in its network to work closely with IE, assuring that the company had created several channels through which customers could not only make complaints and seek redress, but also provide opportunity for continued dialogue on how to improve relations with host communities.