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Ikeja Electric Cautions Against Attack on Staff

Ikeja Electric will continue to condemn attacks on its employees in strong terms. While we understand that sentiments regarding utility services can be quite emotive, we maintain that wanton attacks on our staff is completely irrational, irresponsible and unproductive, especially where Ikeja Electric has provided multiple channels through which  our customers can lodge formal complaints with respect to our services. Continue Reading

Ikeja Electric bags Most Philanthropic Disco Award

Ikeja Electric Plc (IE), Nigeria’s biggest Electricity Distribution Company has been adjudged the 2020 Philanthropic Electricity Distribution Company of the Year, at an Award Ceremony organized by CSR Reporters, a specialized news publication with concentration on how organizations and well-meaning individuals are giving back to the society. According to the organizers, the award was given in Continue Reading

NERC Rates Ikeja Electric High on Innovative Customer Solutions

Lagos, Nigeria; November 12, 2020: The Chairman of the Nigerian Electricity Regulatory Commission (NERC), Prof. James Momoh has commended Ikeja Electric, Nigeria’s largest Electricity Distribution Company, for taking the lead in keeping pace with technology, to bring about the desired change in the power sector. Prof. Momoh, who gave the commendation during an oversight visit Continue Reading

NOTICE: Implementation of Revised Service Reflective Tariff by Ikeja Electric

This is to notify our esteemed customers that with effect from November 1, 2020, Ikeja Electric Plc has commenced implementation of the revised Service Reflective Tariff (SRT), as approved by the Regulator. This revision is further to the consultative review meetings held between the Federal Government, Labour Unions and other Stakeholders, following concerns raised about Continue Reading

Ikeja Electric’s Bilateral Power Attains first year Milestone as Customers Score Service High

Lagos, Nigeria; August 23, 2020: Ikeja Electric Plc (IE), Nigeria’s largest Electricity Distribution Company, is celebrating the first year anniversary of its Willing Buyer, Willing Seller initiative dubbed Bilateral Power by customers. The company’s Bilateral Power service promises customers a minimum of 20 hours power supply and improved service in exchange for cost reflective tariffs. Continue Reading

Ikeja Electric Launches WhatsApp Chatbot to Optimise Service delivery, Complaints Resolution

Lagos, Nigeria; August 17, 2020: Ikeja Electric, Nigeria’s largest power distribution company has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service. The IE WhatsApp Chatbot works like regular WhatsApp platform and enables seamless two-way communication between customer and the DisCo through the chat interface. Ikeja Electric, while Continue Reading