Check your MAP meter refund tokens
If you paid for your meter under the Meter Asset Provider scheme, your refund comes back to you as free energy tokens loaded onto your meter. Enter your meter number to see your latest token and every token issued so far.
How to load your refund token
- Go to your meter's keypad (or your Customer Interface Unit if it's a split meter).
- Type all 20 digits of the refund token exactly as shown.
- Press the Enter key.
- Your meter should show "Accept" and the units get added to your balance.
Load tokens in order, oldest first, if you have more than one unused.
Common questions
Who qualifies for a MAP refund?
Customers who paid for a meter supplied under the Meter Asset Provider scheme, as directed by NERC. If your meter isn't eligible, the search will tell you.
Can someone else use my token?
No. Each refund token is created for one specific meter and will only load on that meter.
I didn't get the SMS or email
Every issued token is always available here, so you can retrieve it any time. If your contact details are out of date, please email customercare@ikejaelectric.com or visit any Ikeja Electric customer care office to update them.
My meter rejected the token
Check that you typed all 20 digits correctly, and that you loaded any older unused tokens first. If it still fails, email customercare@ikejaelectric.com with your meter number and the token's refund period.
Does this affect my other charges?
No. The refund is energy credit on your meter and does not change any other charges on your account.
Refunds are issued in line with NERC directives on Meter Asset Provider refunds. We never ask for your card details or PIN on this page.