• info@ikejaelectric.com
  • 01-7000-250, 0908-794-0825
    • Check Your Bill
    • Contact Us
    • Online Payment
    • Whistleblowing
  • Ikeja Electric
    Ikeja Electric
    • About IE
      • Business Units
      • Our Network
      • Corporate Social Responsibility
      • Corporate Governance
      • Investor Relations
    • Media Center
      • News Room
      • IE News Podcast
    • MAP
      • Meter Activation
      • Meter Activation Guide
        • CIG Meter Activation Guide
        • MOJEC Meter Activation Guide
        • NHC Meter Activation Guide
      • MAPs Registration To-Do Guide
    • Customer Service
      • E-Billing
        • E-Billing Contact Update
      • Log/Track Complaints
      • Customer Registration
      • Outage Information
      • DT Availability
      • Our Touchpoints
        • Business Managers
        • Touchpoints – Contact Numbers
      • Energy Consumption of Domestic Appliances
      • Tariff Information
      • Customer’s Rights
      • Terms and Conditions of Service
      • Customer Redress Mechanism
      • Standard Requirements for Partially Completed Project
    • Payment Centers
      • Abule Egba
      • Akowonjo
      • Ikeja
      • Ikorodu
      • Oshodi
      • Shomolu
    • Careers
  • IE Connect
Close
  • About IE
    • Business Units
    • Our Network
    • Corporate Social Responsibility
    • Corporate Governance
    • Investor Relations
  • Media Center
    • News Room
    • IE News Podcast
  • MAP
    • Meter Activation
    • Meter Activation Guide
      • CIG Meter Activation Guide
      • MOJEC Meter Activation Guide
      • NHC Meter Activation Guide
    • MAPs Registration To-Do Guide
  • Customer Service
    • E-Billing
      • E-Billing Contact Update
    • Log/Track Complaints
    • Customer Registration
    • Outage Information
    • DT Availability
    • Our Touchpoints
      • Business Managers
      • Touchpoints – Contact Numbers
    • Energy Consumption of Domestic Appliances
    • Tariff Information
    • Customer’s Rights
    • Terms and Conditions of Service
    • Customer Redress Mechanism
    • Standard Requirements for Partially Completed Project
  • Payment Centers
    • Abule Egba
    • Akowonjo
    • Ikeja
    • Ikorodu
    • Oshodi
    • Shomolu
  • Careers

Recent Posts

  • Mother, Daughter Arraigned for Theft of Energy on IE NetworkJuly 7, 2020
  • Implementation of Electricity Tariff Review by Ikeja ElectricJune 26, 2020
  • Ikeja Electric meters over 120,000 householdsJune 22, 2020
  • Review of Meter PricesJune 11, 2020
  • Ikeja Electric Unveils ‘Takeover Journey, New Horizons for Growth’ in 2018 Sustainability ReportMay 8, 2020
Ikeja Electric
Close

Customer Redress Mechanism

  • Home
    •  / 
  • Customer Redress Mechanism

Quicklinks

  • Outage Information
  • Log/Track Complaints
  • Request New Connection
  • Whistleblowing
  • Report Energy Theft and By-Pass
  • Our Touch Points
  • E-Billing
  • KeyChange2
  • IE Prestige
  • Business Managers
  • Customer Registration
  • Customer’s Rights

Important Links

  • NHC Meter Activation Guide
  • MOJEC Meter Activation Guide
  • CIG Meter Activation Guide
  • IE Prestige
  • E-Billing
  • IE Connect
  • MAPs Registration To-Do Guide
  • MAPs FAQs
  • Meter Activation
  • Customer Update

Recent News

  • Mother, Daughter Arraigned for Theft of Energy on IE Network July 7, 2020
  • Implementation of Electricity Tariff Review by Ikeja Electric June 26, 2020

Contact Info

  • Obafemi Awolowo Way, Alausa, Ikeja, Lagos
  • 01-7000-250
  • 0908-794-0825
  • info@ikejaelectric.com
  • https://ikejaelectric.com
Copyright 2020 Ikeja Electric | All Rights Reserved