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Are You Ready For The Rains? |    Ikeja Electric Inducts 32 Graduates Into Its Young Engineers Programme Scheme |    Ikeja Electric Marks World Day For Safety & Health At Work |    ADB President Advocates Cost Reflective Tariff |    Easter Holiday: Ikeja Electric Assures Customers Of Efficient Service Delivery |    Youth Empowerment: Ikeja Electric Partners Slot Foundation To Train 40 Youth |    Technical Hub Operations Commence In Shomolu Business Unit |    Ikeja Electric Launches Bill Dispute Resolution Panel To Resolve Billing Related Cases |    Ikeja Electric Takes Bold Approach To Customer Service |    E-Billing (Paperless Billing) For MD Customers Goes Live |    24 Cable Jointers Get Training Boost |    Staff Assault: Ikeja Electric Goes Tough On Offenders    Man Remanded In Kirikiri Maximum Prisons For Assaulting Ikeja Electric Staff |    Suspect Who Stabbed IE Staff Arrested, Arraigned, Pleads Guilty |    Press Statement: Rising Spate Of Attacks On Our Staff |    Ikeja Electric Celebrates Valentine's Day With Kids At National Orthopaedic Hospital, Igbobi |    Ikeja Electric's Quality, Health, Safety & Environment Department Holds Safety Village Meeting |    Ikeja Electric's Statement On Viral Video |    Steps On How To Use The i-Safe App |    Handling Cases Of Stolen Prepaid Meters |    Notice Of Planned Outage |    Ikeja Electric Cautions Public Against Activities Around Power Lines |    Ikeja Electric Expands Network For Improved Service Delivery, Commences E-Pole Tagging |    Ikeja Electric Retains Top 100 Slot |    Ikeja Electric's QHSE Department Unveils 2019 Slogan |    Ikeja Electric Introduces Customer Enlightenment Drama Series |    Abimbola Mutiat: Our Sincere Condolences |    Yuletide: Ikeja Electric Expands Network Maintenance to Ensure Stable Supply |    Ikeja Electric Wins SERAS Innovation Prize for 2018 |    Ikeja Electric Targets Zero Fatality, Launches QHSE Academy To Deepen Safety Culture |    Ikeja Electric Bags Corporate Pacesetter HSE Campaign |    Ikeja Electric Rehabilitates Agege Injection Substation |    Ikeja Electric Bags Award For Commitment To Safety |    Ikeja Electric Partners XT Monitor To Provide Medicare For Lagosians     Ikeja Electric Develops Mobile App For Customer Safety     Metering Continues Across Ikeja Electric Network Areas |    We’re Bridging Metering Gap, Reducing Estimated Billing with Meter Roll-Out |    "We Won't Slow Down On Safety Initiatives" - Ikeja Electric |    Ikeja Electric Supports Cleaner Lagos Project |    Ikeja Electric Donates Food Clothes To Mark 2018 International Charity Day |    Lagos Communities Commend Ikeja Electric On Meter Rollout |    Metering Exercise Continues In Earnest As IE Sues For Patience |    Eid-El-Kabir: Ikeja Electric Promises Improved Power Supply |    Ikeja Electric Expands Strategy To Curb Vandalism |    Darkness Looms as NUEE Lays Siege at Ikeja Electric |    Ikeja Electric Parleys With Local Publishers For Outreach To Communities |    Ikeja Electric Promotes 299 Employees, Employs Over 500 New Staff |    3 Remanded in Prison for Stealing Ikeja Electric cables |    IKEJA ELECTRIC Keeps Promise, Unveils Aggressive Metering Plan |    IE PowerPlay Debuts on Google Playstore |    Ikeja Electric Introduces Crowd Management Technology At Service Centers |    More Accolades For Ikeja Electric's Safety Initiatives |    Ikeja Electric Deploys Technology To Reduce Downtime |    Ikeja Electric Moves Against Illegal Reconnection Cartel In Akute, Nabs Kingpin! |    Ikeja Electric Canvasses Dialogue As Akowonjo Holds Customer Fair |    Ogba Area Command Assures Ikeja Electric Of Support |    Ikeja Electric Customers To Enjoy Improved Turnaround Maintenance Services |    Ikeja Electric Reaffirms Support For Education Sector Development |    Ikeja Electric Recruitment Policy Boosts Enrollment Into Technical Colleges |

Author - ikj

Staff Assault: Ikeja Electric Goes Tough On Offenders

…Three Persons Remanded In Prison

Lagos, Nigeria; March 5, 2019: Amid the increasing spate of attacks on Ikeja Electric Staff, a middle-aged man, Abiodun Makinde has been arrested and remanded in Kirikiri Maximum Prisons for beating up Oluwaseun Onate, a staff of the Electricity Distribution Company.

Makinde, who was apprehended in hiding by the Police was arraigned on a two-count charge of assault and breach of peace at the Ogba Magistrate Court, Lagos. Onate was assaulted Aberuagba Street, Oshodi, Lagos, a month ago during an activity which involved disconnection of debtor customers. Makinde absconded thereafter; leading to an organized search for his arrest by the Police. (more…)

Man Remanded In Kirikiri Maximum Prisons For Assaulting Ikeja Electric Staff

In a recent wave of clampdown on suspects of violent attacks on Ikeja Electric staff by Police Authorities, a middle-aged man, Abiodun Makinde has been arrested and arraigned before an Ogba Magistrate Court on charges of assault and breach of peace.

Abiodun Makinde, who was arrested after an intensive search was launched by the Police for beating up Oluwaseun Onate, a staff of Ikeja Electric for disconnecting his residence was arraigned on a two-count charge of assault and breach of peace at the Ogba Magistrate Court, Lagos. (more…)

Suspect Who Stabbed IE Staff Arrested, Arraigned, Pleads Guilty

Following  the launch of an intensive manhunt aimed at apprehending suspects who were implicated in the assault on a linesman from Ipaja Undertaking, a key arrest has been made!

The attack, masterminded by a certain Rotimi Bamigbade, who has been apprehended, was carried out by four assailants who on Monday, 18th February, assaulted the linesman with bottles and sticks, stabbing him repeatedly and dispossessing him of personal properties. Rotimi Bamigbade, was subsequently detained and arraigned at the Magistrate Court 14 Ogba on five counts of conspiracy to commit felony; breach of peace; obstructing official duty; assault occasioning harm and stealing. (more…)

Press Statement: Rising Spate Of Attacks On Our Staff

Following the recent rising spate of assault on some of our field staff and in view of our commitment to the welfare, safety and overall wellbeing of our personnel, Ikeja Electric wishes to unequivocally condemn these attacks in the strong terms.

While we understand that issues surrounding electricity services can be emotive, we maintain that wanton attacks on our staff is completely irrational, unnecessary and unproductive, especially where Ikeja Electric has provided multiple channels through which our customers can lodge formal complaints with respect to our service or bills. Where responses from these channels are deemed unsatisfactory, the Nigerian Electricity Regulatory Commission has also set up a robust Forum Office for the redress of customer complaints. (more…)

Ikeja Electric Celebrates Valentine’s Day With Kids At National Orthopaedic Hospital, Igbobi

Lagos, Nigeria; 15th February, 2019: Excitement radiated on faces of kids at the Children’s Ward of National Orthopaedic Hospital, Igbobi Lagos (NOHIL) when staff of leading electricity distribution, Ikeja Electric Plc (IE), visited the hospital to celebrate Valentine’s Day with them.

The visit, which was in line with the objectives of the company’s Personal and Corporate Social Responsibility (PCSR), provided the opportunity for the team to spend quality time and show love to the kids, who were recuperating in the hospital in the hospital. (more…)

Ikeja Electric Quality Health Safety & Environment Department Holds Safety Village Meeting

In what can only be described as an uncommon commitment to the tenets of Organizational Safety and in line with IE’s core values Ikeja Electric has organized and held its first “Technical Safety Village Meeting”. The event, which held Saturday, 2nd February, 2019 witnessed an impressive turnout of about 1,200 Technical staff who defied the heavy early morning downpour and the traffic bottlenecks from the Lagos Marathon to attend the meeting.

The program, which was convened to set everyone on the path of the company’s “Mission Zero- Take Ownership” campaign for the year stressed on IE’s zero tolerance for breaches relating to Health and Safety Policies and Procedure all in a bid to achieving Zero Accidents to staff and third-parties. (more…)

Ikeja Electric’s Statement On Viral Video

Recently, a video, which has since gone viral, depicting some residents assaulting one of our employees came to light. The video once again reflects the deeply worrying action of some members of the public. While generally, IE strives to maintain cordial relationship with its customers, we nonetheless from time to time witness such wanton attacks from customers who care nothing for decorum, civility or proper processes. We do not believe that any concern or complaint a customer may have should warrant such unprovoked attack on our staff and we wish to reiterate that as a responsible organization, we are duty bound to protect our staff. (more…)

Steps On How To Use The i-Safe App

  • Download “I SAFE APP” from Google Play Store.
  • Open the app and click on “Continue.
  • Register with the required details (i.e. Name, Phone Number and email Address)
  • Click on the sign at the bottom right corner.

 For first time users:

  •  Allow I-Safe to access device location.
  •  Allow I-safe to access photos, media and files on your device.
  •  Click on the camera icon at the bottom right corner to take snapshots of identified hazards

You can upload 2 pictures only.

  • Give a short description of the hazard including the location (e.g.: Bad wooden pole at 5, Tolani Street off Taofeek Road, Ikeja)
  • THEN SEND.

Other ways of reporting hazards are:

  • Send an email to HSE@Ikejaelectric.com
  • Via social media platform (Twitter, Instagram- ikejaelectric. Facebook- ikejaelectricplc)
  • Send a mail to Customercare@ikejaelectric.com or call 01-7000250, 07000225543, 01-4483900.
  • Walk into any of our nearby offices.

Disclaimer Notice

This is to inform the general that Mr Samuel Wasiu Olaoye, an Energy Sales Representative with Bariga Undertaking Shomolu Business Unit, Ikeja Electric Plc is a large following allegations of gross misconduct bothering on illegal dealings with Ikeja Electric’s customers on pre-paid meters. (more…)

Handling Cases Of Stolen Prepaid Meters

Q: How does IE handle cases of stolen prepaid meter?

A: First, the customer is required to make a formal report after which Ikeja Electric sends its officials to investigate by visiting the location to validate the customer’s claim.

  • If the claim is valid and there’s a meter available for replacement, the meter will be replaced, however the customer bears the cost of replacement as enshrined in the NERC regulations guiding the loss/damage to a prepaid meter.

 

  • Replacement of such meter (if available) takes a minimum of two weeks from the date of investigative report by the IE official.

 

  • The Customer will be placed on estimation for the period before replacement.

(more…)