Latest News

Ikeja Electric Rolls Out Prepaid Meters for Ikorodu Customers Under MAP Scheme |    Ikeja Electric Reiterates Commitment To Safety Of Staff |    Are You Ready For The Rains? |    Ikeja Electric Inducts 32 Graduates Into Its Young Engineers Programme Scheme |    Ikeja Electric Marks World Day For Safety & Health At Work |    ADB President Advocates Cost Reflective Tariff |    Easter Holiday: Ikeja Electric Assures Customers Of Efficient Service Delivery |    Youth Empowerment: Ikeja Electric Partners Slot Foundation To Train 40 Youth |    Technical Hub Operations Commence In Shomolu Business Unit |    Ikeja Electric Launches Bill Dispute Resolution Panel To Resolve Billing Related Cases |    Ikeja Electric Takes Bold Approach To Customer Service |    E-Billing (Paperless Billing) For MD Customers Goes Live |    24 Cable Jointers Get Training Boost |    Staff Assault: Ikeja Electric Goes Tough On Offenders    Man Remanded In Kirikiri Maximum Prisons For Assaulting Ikeja Electric Staff |    Suspect Who Stabbed IE Staff Arrested, Arraigned, Pleads Guilty |    Press Statement: Rising Spate Of Attacks On Our Staff |    Ikeja Electric Celebrates Valentine's Day With Kids At National Orthopaedic Hospital, Igbobi |    Ikeja Electric's Quality, Health, Safety & Environment Department Holds Safety Village Meeting |    Ikeja Electric's Statement On Viral Video |    Steps On How To Use The i-Safe App |    Handling Cases Of Stolen Prepaid Meters |    Notice Of Planned Outage |    Ikeja Electric Cautions Public Against Activities Around Power Lines |    Ikeja Electric Expands Network For Improved Service Delivery, Commences E-Pole Tagging |    Ikeja Electric Retains Top 100 Slot |    Ikeja Electric's QHSE Department Unveils 2019 Slogan |    Ikeja Electric Introduces Customer Enlightenment Drama Series |    Abimbola Mutiat: Our Sincere Condolences |    Yuletide: Ikeja Electric Expands Network Maintenance to Ensure Stable Supply |    Ikeja Electric Wins SERAS Innovation Prize for 2018 |    Ikeja Electric Targets Zero Fatality, Launches QHSE Academy To Deepen Safety Culture |    Ikeja Electric Bags Corporate Pacesetter HSE Campaign |    Ikeja Electric Rehabilitates Agege Injection Substation |    Ikeja Electric Bags Award For Commitment To Safety |    Ikeja Electric Partners XT Monitor To Provide Medicare For Lagosians     Ikeja Electric Develops Mobile App For Customer Safety     Metering Continues Across Ikeja Electric Network Areas |    We’re Bridging Metering Gap, Reducing Estimated Billing with Meter Roll-Out |    "We Won't Slow Down On Safety Initiatives" - Ikeja Electric |    Ikeja Electric Supports Cleaner Lagos Project |    Ikeja Electric Donates Food Clothes To Mark 2018 International Charity Day |    Lagos Communities Commend Ikeja Electric On Meter Rollout |    Metering Exercise Continues In Earnest As IE Sues For Patience |    Eid-El-Kabir: Ikeja Electric Promises Improved Power Supply |    Ikeja Electric Expands Strategy To Curb Vandalism |    Darkness Looms as NUEE Lays Siege at Ikeja Electric |    Ikeja Electric Parleys With Local Publishers For Outreach To Communities |    Ikeja Electric Promotes 299 Employees, Employs Over 500 New Staff |    3 Remanded in Prison for Stealing Ikeja Electric cables |    IKEJA ELECTRIC Keeps Promise, Unveils Aggressive Metering Plan |    IE PowerPlay Debuts on Google Playstore |    Ikeja Electric Introduces Crowd Management Technology At Service Centers |    More Accolades For Ikeja Electric's Safety Initiatives |    Ikeja Electric Deploys Technology To Reduce Downtime |    Ikeja Electric Moves Against Illegal Reconnection Cartel In Akute, Nabs Kingpin! |    Ikeja Electric Canvasses Dialogue As Akowonjo Holds Customer Fair |    Ogba Area Command Assures Ikeja Electric Of Support |    Ikeja Electric Customers To Enjoy Improved Turnaround Maintenance Services |    Ikeja Electric Reaffirms Support For Education Sector Development |    Ikeja Electric Recruitment Policy Boosts Enrollment Into Technical Colleges |

WhistleBlower

Welcome To Ikeja Electric's Whistleblowing Platform

As a matter of policy, Ikeja Electric Plc. maintains a culture of zero-tolerance to all illegal and unethical practices across its operations and distribution network.

Our Whistleblowing Policy and Guidelines allows for the transparent and timely reporting of all unethical activities you are aware of. We have engaged Deloitte, an internationally acclaimed whistleblowing service provider to independently manage the process. The whistleblowing channels are accessible 24-hours a day, 7 days a week, so now, you can report all illegal and unethical activities in a safe, confidential, secure and anonymous manner.

What Can You Report?

  • Financial malpractice such as fraud, bribery, extortion and theft;
  • Failure to comply with legal obligations, and regulatory directives;
  • Actions detrimental to the health and safety of employees and/or the society;
  • Breaches of Company Codes of Ethics and Professional Conduct, policies and procedures;
  • Abuse of office and/or responsibility in connection with unauthorized activity for personal gain;
  • Non-disclosure of conflict of interest;
  • Sexual or physical abuse of any employee, customer, and other relevant stakeholders;
  • All forms of energy theft, meter bypass, shunting, illegal and unregistered connections to the Company’s distribution network and damage of Company’s infrastructure/equipment;
  • Report anyone who fails to report any of the above listed acts despite knowing.

To Make a Report in English, Igbo, Hausa, Yoruba or French:

  1. Call the toll-free hotline 0800TIPOFFS (0800 847 6337)
  2. Send an e-mail: expressyourself@ikejaelectric.com
  3. Download Deloitte Tip-offs Anonymous Mobile App from Google Play Store or iTunes Store

…Or simply click HERE to submit a report online.
Please Note:

  1. Please don’t log customer service-related complaints here
  2. Do not log emergencies here. contact your local Police/Fire Teams
  3. Avoid reporting false/malicious claims.

Deloitte will not log or identify callers and their telephone numbers, or generate internal connection logs of computer IP addresses

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