The management of Ikeja Electricity Distribution Plc (Ikeja Electric) wishes to apologize to its esteemed customers over the state of power supply in the last few weeks. ….
The Managing Director/Chief Executive Officer, Engr. Abiodun Ajifowobaje said that the dismal power situation is a shared challenge across the nation. He explained that the situation was particularly very critical as allocation to Ikeja Electric has fallen to less than 10% of the energy required to serve all its customers from the National Grid. “As at yesterday, allocation to Ikeja Electric has been 0MW as against 1,250MW required to satisfy our customers. The situation is quite challenging. However, we will do all that is humanly possible within the circumstances and assure all our customers that we will continue to ensure equitable distribution of power received within our network.”.
Ajifowobaje said Ikeja Electric had since placed its staff on stringent schedules to ensure that customer issues are promptly addressed via its contact centre and walk-in experience centres.
“We on behalf of our customers, plead with the government and all stakeholders to address all issues militating against the availability of power to save lives and boost economic prosperity in Nigeria.
About Ikeja Electric
It is our hope that these issues are resolved so that we can continue to serve our customers without any inhibitions,” he added.
Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria’s largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.
The consortium has the Korean Electric Power Corporation (KEPCO) which generates about 84,000MW in capacity and has a global efficiency record of a maximum down time period of slightly above three minutes annually as technical partners.
This partnership has positioned Ikeja Electric to effectively drive its commitment to deliver efficient and sustainable power supply through investments in new technology, infrastructure upgrade and human capital development. Ikeja Electric has over 600,000 customers who the company is committed to serve with a New Spirit, New Drive and New Energy. This resolve continues to elicit a passion for service excellence and new thinking on how to empower lives and businesses across the IE network.
