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NOTICE: Implementation of Revised Service Reflective Tariff by Ikeja Electric

This is to notify our esteemed customers that with effect from November 1, 2020, Ikeja Electric Plc has commenced implementation of the revised Service Reflective Tariff (SRT), as approved by the Regulator. This revision is further to the consultative review meetings held between the Federal Government, Labour Unions and other Stakeholders, following concerns raised about Continue Reading

Ikeja Electric’s Bilateral Power Attains first year Milestone as Customers Score Service High

Lagos, Nigeria; August 23, 2020: Ikeja Electric Plc (IE), Nigeria’s largest Electricity Distribution Company, is celebrating the first year anniversary of its Willing Buyer, Willing Seller initiative dubbed Bilateral Power by customers. The company’s Bilateral Power service promises customers a minimum of 20 hours power supply and improved service in exchange for cost reflective tariffs. Continue Reading

Ikeja Electric Launches WhatsApp Chatbot to Optimise Service delivery, Complaints Resolution

Lagos, Nigeria; August 17, 2020: Ikeja Electric, Nigeria’s largest power distribution company has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service. The IE WhatsApp Chatbot works like regular WhatsApp platform and enables seamless two-way communication between customer and the DisCo through the chat interface. Ikeja Electric, while Continue Reading

Review of Meter Prices

This is to notify all Ikeja Electric customers that the Nigerian Electricity Regulatory Commission (NERC) has approved the upward review of meter prices to reflect the recent changes in the foreign exchange rate by the Central Bank of Nigeria The new prices for the single-phase and three-phase meters are shown below Please note that the Continue Reading

Ikeja Electric Unveils ‘Takeover Journey, New Horizons for Growth’ in 2018 Sustainability Report

Lagos, Nigeria; 1st May, 2020: Ikeja Electric Plc (“IE” or “the Company”), Nigeria’s leading electricity distribution company, has published its 2018 Sustainability Report titled, “Committed to Excellence – Half a Decade of Bringing Energy to Life”, which reflects IE’s performance, accomplishments, challenges, passion for its business and its growth opportunities in 2018. Being the first Continue Reading