Ikeja Electric Plc hereby issues a formal notice to the general public, customers, and all stakeholders regarding its firm stance on integrity, compliance, and service excellence within its operations and partner ecosystem.
The Company has observed with concern instances of contractors engaging in, or facilitating, illegal activities within the power distribution network. Such activities undermine service delivery, compromise safety standards, and are in direct violation of regulatory and corporate governance requirements.
In line with its zero-tolerance policy:
- Any contractor found engaging in or aiding illegal activities will be immediately blacklisted and disqualified from further engagement with Ikeja Electric.
- All confirmed cases will be escalated to the appropriate authorities and circulated across relevant industry-affiliated entities.
We reaffirm our commitment to delivering safe, reliable, and compliant electricity services to all customers.
For customer service and general inquiries, please reach out to Ikeja Electric through:
- Phone Lines: 0201-7000-250, 0201-227-2940
- Emergency Number for Vandalism: 07074703623
- Whistleblowing Lines: 0800-847-6337; expressyourself@ikejaelectric.com
- Web Portal: https://www.ikejaelectric.com
- Email: customercare@ikejaelectric.com
- Social media: Follow us on [Instagram & X: IkejaElectric; Facebook & LinkedIn: Ikeja Electric] for real-time updates.
